1 hour ticket response
We are devoted to giving a swift and proper response to every ticket sent by a client. Our capable customer service team representatives will examine your query and will think of the best option. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, our average response time has proven to be twenty minutes.
An Excellent Support Service
We have a team of web hosting support experts who are prepared to answer all your inquiries whenever you require support. Almost all our tech support engineers have several years of experience in the Linux cloud website hosting market, so you can constantly rely on fast and comprehensive answers to your concerns.
An Intuitive Help Center Section
Integrated into the Site Control Panel is an easy–to–navigate Help section, which features a variety of sources of information. You can browse through a routinely updated knowledgebase offering web hosting account management articles and website management articles, watch the instructional video tutorials or check out our F.A.Q. database.