Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering quality support in good time is our main priority, so that we support each Linux cloud website hosting plan with a 1–hour ticket reaction warranty. After you send a ticket or post an email, our client help support team will try all they possible can to give the most satisfactory solution to your case and to supply you with help in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is provided by a crew of professional techs that are prepared to answer to your request straight away. You are able to get hold of the tech support crew by starting a support ticket from your Site Control Panel or by submitting us an email message. On business days, you can also call us on the telephone or use the live chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guide while working within the Control Panel, you could always click the Help button and track down your issue in the list of content articles that will appear. We have as well turned the vast majority of articles into video clips. The listing of videos will load if you select the Videos option located on the top right.