Although this is not the most importantaspect to distinguish a reliable cloud website hosting company from a bad one and a reseller from an actual provider, being able to call and consult with a live person is a sign that you are not working with a one-person service provider and that you will be able to get in touch with somebody every time you're in need of help. The phone support for website hosting services may range from general to experienced, so the issues that can be resolved through a call vary based on the particular service provider. In the general case, these issues are simpler and include billing or 1st level technical issues as more difficult issues often require a support ticket where both you and the administrators can track what's going on with a given situation. Nonetheless, the option to call your supplier will save you lots of time and efforts for the numerous small things which may eventually show up at the time you manage your web hosting account.
Phone Support in Cloud Website Hosting
If you choose to obtain one of our Linux cloud website hosting, you'll be able to get in touch with our support crew over the telephone for 14 hours a day. We can help you select the ideal package for your web sites because we believe that it's better to discuss this kind of issues with a live person. In case you already own an account, we are able to assist you with your sales/billing questions as well as general issues, even with some technical matters which don't need a lot of time or escalation to an administrator because it'll be more appropriate to open a support ticket for time-consuming issues so as to have all the correspondence in one place. We have telephone numbers in the United States of America, the UK and Australia, so you can call the one you prefer and talk to one of our representatives.