In spite of the fact that the hosting service offered by the different companies is practically identical, each provider has a personalized platform with its own modifications and different ways to carry out particular procedures. For this reason, an info-laden knowledge base would be remarkably useful both for people with no prior experience and for technically seasoned individuals who will at some point find out how certain operations are done, but will waste valuable time in the meantime. The objective of such a knowledge base is to make the hosting service fast and easy to use, sparing users time and energy. The consequence is more content clients, as they can swiftly find the info they’re looking for, and much less work for the customer support team, because typically the majority of the inquiries and issues that clients have are already enumerated in the knowledge base. On the condition that the articles themselves are well-written and encompass more things, you will be able to discover more not only about your account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
All Linux cloud website hosting that we are offering come with a detailed knowledge base where you can find all you should know with regards to your hosting account. Whether you’re intending to set up a brand-new database, to forward a domain by means of an .htaccess config file or to set up an email account on your PC or mobile device, you can just read our help articles and all the information that you need will be there. When you visit a given section of your Hepsia Control Panel, you’ll see articles that are related to the features that you can access through it. If you want to see the whole article collection and get familiar with all the features that Hepsia is offering, or only to read generic information about the web hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our utmost best to encompass any issue that you may confront, but in case you do not find what you need, you can always touch base with us, as our support team representatives are available 24-7.