Q: Why should I move my web site? What does web site migration involve?
A: If your current web hosting provider can no longer fulfill the requirements of your site, or when you experience continual network downtime, or if you are made to wait for hours for the support staff to get back to you, it might be a smart idea to change your provider, i.e. to migrate all the files for your web sites as well as your databases from your current provider to your future provider. At Web Host Giant, we are aware that this can be hard and time–consuming. That’s the reason why we’ll do all that for you for free!Our highly proficient technical team representatives will migrate your website content from your current provider to us. Our techs have plenty of experience with website migration and can take care of anything – from an ordinary WordPress blog or Joomla™–driven site, to a very elaborate, custom–made web application.
Q: Just how long will it take for my website to be migrated to your platform?
A: While we can’t give you a precise ETA, since there are a lot of variables, including the size of the files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our very best to migrate your web site within 48 hours, and in certain cases – within 24 hours (when the website content is not very large).
Q: Do you need anything from me before you start moving my site?
A: Yep. We’ll need the name of the site that you want us to migrate. We will also require a means to access your present web hosting account so that we can get the files associated with your website.
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my website be unavailable during the migration?
A: While we move your web site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. Once the migration is over, we will make sure that everything is working correctly and that the integrity of your data is not jeopardized before notifying you that the migration is done. After that, we will explain to you how to transfer the domain to your web hosting account with us and how to edit the DNS resource records.
Q: Will my present hosting provider have to do anything?
A: While we move your content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.
Q: Which web hosting providers can you migrate website content from?
A: We can transfer your website from any web hosting provider or any Linux–driven hosting platform on condition that we can acquire access to the Control Panel and there’s FTP access available.The only web sites that we’re unable to migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.